Skip to main content

Research Repository

Advanced Search

Towards an understanding of integration amongst
hospitality and tourism students using Bennett’s
developmental model of intercultural sensitivity

Barron, Paul; Dasli, Maria


Maria Dasli


By many measures, the higher education classroom is becoming more culturally diverse and recent years have seen a steady increase in the number of international students studying at UK universities. Using Bennett’s (1986, 1993) Developmental Model of Intercultural Sensitivity (DMIS) and the recent re-developments it has received from Hammer, Bennett and Wiseman (2003), this study aims to measure the extent to which both home and international students are interculturally sensitive towards each others’ needs in a post-92 British University. Using a cohort of undergraduate students this research identified emerging problems and benefits associated with cultural differences with international students progressing toward ethnorelative stages and UK students retaining ethnocentric attitudes.


developmental model of intercultural sensitivity. Journal of hospitality, leisure, sport & tourism education, 9, 77-88.

Journal Article Type Article
Publication Date 2010-10
Deposit Date Jun 15, 2012
Publicly Available Date Jun 15, 2012
Electronic ISSN 1473-8376
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 9
Pages 77-88
Keywords intercultural sensitivity; integration; students;
Public URL
Publisher URL http://dx.doi/org/10.3794/johlste.92.311