@techreport { , title = {DIFFERENT user reaction and efficient DIFFERENTiation of charges and tolls - User reaction on Differentiated charges in the rail sector Deliverable D7.2}, note = {School: trans\_res}, publicationstatus = {Published}, url = {http://researchrepository.napier.ac.uk/id/eprint/9697}, keyword = {385 Railroad transportation, HE Transportation and Communications, Rail sector charging, infrastructure charging systems, rail user reactions;}, year = {2008}, author = {Wieland, Bernhard and Evangelinos, Christos and Quinet, Emile and Meunier, David and Johnson, Daniel and Menaz, Batool} }