@article { , title = {Balanced Scorecard: Will Kaplan and Norton’s balanced scorecard take organisations to the promised land of performance measurement?}, issn = {1471-9185}, note = {School: sch\_afsl}, pages = {50-51}, publicationstatus = {Published}, url = {http://researchrepository.napier.ac.uk/id/eprint/6538}, keyword = {657 Accounting, HF5601 Accounting, Balanced Scorecard;}, year = {2013}, author = {Steven, Grahame} }