@conference { , title = {Personalization, new public management and street-level practice in activation: the case of the UK’s Work Programme.}, conference = {12th Annual Conference ESPAnet Oslo 2014, 4-6 September}, note = {Conference dates: 2014 School: emp\_res}, organization = {Oslo}, publicationstatus = {Unpublished}, url = {http://researchrepository.napier.ac.uk/id/eprint/7567}, keyword = {331 Labor economics, HD Industries. Land use. Labor, Employment Research Institute, Public management, UK work programme, personalization;}, year = {2024}, author = {Lindsay, Colin and Fuertes, Vanesa} }